At the Maison St Charles Hotel, we understand the concerns of essential travelers, families, and event planners about the potential health risk of the Corona Virus. Fortunately, there have been no cases of COVID-19 in the Maison St Charles Hotel, thanks to our extensive "High Touch Point Cleaning Procedures" and the fact that we are an outdoor hotel, with exterior corridors, which guarantees customers clean air, with an individual AC system in each of the rooms.
We are actively monitoring updates from the WHO, CDC and local authorities to ensure our guests' and employees' well-being. Accordingly, we are making necessary changes to our protocols to ensure we provide safety and flexibility for our guests and employees.
What are we doing to keep you safe during your stay at the Maison St Charles?We want you to feel confident and at easy about booking your travel and stay with us. It is our goal to provide clean, sanitized facilities and promote healthy practices for our team and guests. Please enjoy these benefits that ensure you have a safe and enjoyable experience at the Maison St Charles hotel.
We encourage all guests and employees to take these precautions to prevent the spread of the COVID19 virus. More prevention measures may be found on the CDC website by clicking HERE.
Guests who booked via online travel agents or third-party travel professionals / agencies are advised to contact their booking provider for information on their policies. We do understand and empathize that this requires additional navigating and recommend booking directly with Maison St Charles by phone at (504) 522-0187 or at http://www.maisonstcharles.com/ for flexibility and ease.